Enabling Digital Insurance. With the ROBO.AI digital insurance solution, you can offer a full digital experience for the entire insurance value chain.
Insurance
Let your customers talk to you on their own schedule
Your clients are people with their own schedule. Allow them to manage their policies any time they want with a 24/7 conversational assistant.
Support your customers by automating typical processes, upselling or simply providing information.
Update policies
Help your customers change their coverages.
Buy new insurance policies
Offer rate calculation and policy simulation through chat.
Add new payment information
Offer rate calculation and policy simulation through chat.
Change address
Automate changes of address and other contact information.
Submitting claims
Save costs by automating the claim submission process. Checking status of a claim.
Handover to an customer service agent
At some point the need for human intervention will be needed.
Streamline Insurance operations
Available 24/7
Your clients are busy with their personal lives and jobs. Be available for them when it’s convenient.
Handle complex conversations
Conversations are seldom question – answer. ROBO.AI allows for conversations to be complex, based on complex rules or conversations with live agents.
Reduce Bureaucracy
Consumers can face stress and pressure while trying to choose a car, so unlike more classical online experiences, chatbots can answer customer questions more efficiently and effectively. ROBO.AI is able to dynamically respond to a range of simple to complex questions, guiding conversations with consumers without relying on human input or intervention.
Stay compliant
Deploy ROBO.AI on-prem or on your private cloud and keep yours and your customer’s data secure.
