ROBO.AI is a customer messaging and conversation AI platform. It allows you to communicate with your customers via a website, an app or the messaging channels that they are used to.With ROBO.AI you can also develop Natural Language Interaction Interfaces – commonly known as chatbots
(we call them ROBO’s).
ROBO.AI Platform
Talk to your leads and customers, have conversations and automate them by introducing a chatbot with ROBO.AI. Our platform allows you to save costs, improve customer experience and make information accessible in a way that feels natural.
Analytics and Reporting
With our analytics and reporting dashboard, you can keep track of what is happening in the system. You can configure your agent teams, bots and look at their performance. You also get insights on what customers are saying.
Agent Console
With the Agent Console, customer service agents can talk to your clients regardless of the channel that they are in. A customer might be on your website, WhatsApp, Facebook Messenger or others.
Bot Studio
With the ROBO.AI Bot Studio, you can develop and improve chatbots that will be part of your customer service agent team. Using the UI, you can train the Natural Language Processing models, develop your conversations using an easy to use UI.
Other Features
With ROBO.AI you can setup your support team and group your agents by topics or areas of expertise.
You can also develop bots, using the studio to create dialog-based user interfaces. A powerful NLU engine that allows processing and understanding natural language inputs, a knowledge management feature, and an automated learning mechanism that makes suggestions and asks questions.
ROBO.AI also provides you with flexible tools for developing and maintaining your bots and integrating them into your systems.
Natural Language Understanding
Built-in AI-based multilingual language understanding.
For Writers and Developers
Allow content writers and developers to work side-by-side in the bots. Write content or code conversations.
Flexibility
Integrate with other Messengers, NLU, Speech-To-Text, Text-To-Speech like Microsoft, IBM, Google or Alexa.
Knowledge Management
Use our Knowledge Base features to integrate the knowledge available to agents and chatbots.
Integrations
Integrate with different Databases, Content Management Systems, CRM, RPA, or ERP systems to fetch information or fulfil tasks.
APIs and SDKs
Develop your own client if you need to. Use our SDKs and code samples to get up to speed quickly.
