Customer Success done right.
Set foundations, connect channels, increase efficiency
We help you go from zero real-time customer interactions to an aggregated message hub, from multi-channel to one view only, and from 0 to 80% automation rates – without AI-overengineering.
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Our Platform
ROBO.AI is a customer messaging and chatbot platform. It allows you to communicate with your customers via a website, an app or the messaging channels that they are used to.With ROBO.AI you can also develop Natural Language Interaction Interfaces – commonly known as chatbots
(we call them ROBO’s).
Talk to your leads and customers, have conversations and automate them by introducing a chatbot with ROBO.AI. Our platform allows you to save costs, improve customer experience and make information accessible in a way that feels natural.
Your customers can talk to your company through the channels that they use every day: Facebook Messenger, WhatsApp, Skype or others.
A ROBO.AI chatbot can start the conversation and try to answer their questions or fulfill their wishes. If at some point, human support is required, we can escalate to a real agent.
Why ROBO.AI?
ROBO.AI is not just yet another messenger platform or a chatbot platform. We have an AI-first complete communication platform
We built tools that are unique on the market and enable developing and maintaining high quality chatbots. For a better user experience.
Pro-Active Learning
Our system is pro-active in the learning process.
Save costs while continuously improving your digital assistant.
German Language First
Our bots speak German. Unsere Bots können Deutsch.
Take advantage of our pre-built German Language Understanding Modules.
Flexibility
Already working with Microsoft, Google, Amazon or IBM?
We integrate with different NLU engines and your architecture.
Knowledge Base and Data
Our platform is able to read data from different sources and can answer questions about it.
Take advantage of your existing knowledge and IT systems
Content Focus
We move the power of creating and maintaining content to the hands of the copywriters.
With our embedded CMS you won’t need a separate team for maintaining bot contents.
Analytics and AB Testing
AB testing and Analytics are built on our framework from scratch.
Know what works in your bot and what doesn’t. Optimize your conversions.
